'Make us a component part of your business'
OMEG FAQ
(FREQUENTLY ASKED QUESTIONS)
- Do you have the product I have selected in stock?
- All our models are manufactured to order with lead-times starting at 4 working weeks. A limited selection is available from our agents who are listed here.
- What are the minimum order requirements?
- If the model selected consists of parts already in existence then the minimum order quantity is 10 pieces and the minimum order value is £25 + carriage + VAT if applicable.
- Are Omeg products made in the UK?
- Yes, we design and manufacture 95% of all components in our factory but some items e.g. nuts, washers and alloy diecastings are sourced from elsewhere.
- What are the terms of payment?
- New customers are issued with a pro forma invoice. Full payment is required before final assembly takes place. The pro forma invoice will indicate the shipment and latest payment date. 30-day account application forms are available on request (minimum spend per annum £1,000).
- Can I make card payments?
- We accept Visa and Mastercard debit and credit cards. Card details can be telephoned or faxed to our sales department. Pro forma customer's cards are debited on the day of shipment.
- Are specials available?
- Our product development and sales departments will look at the practicality of producing a special requirement and where feasible offer a no obligation quotation including, if applicable, artwork and tooling costs.
- Are samples available?
- Free samples of models shown on our website are available. There may be a cost incurred to manufacture special requests.